Creating a customized Thingy for a company is a collaborative and iterative process. It requires an in-depth understanding of the company's needs, diligent data collection, and continuous refinements. The result is a unique AI entity that embodies the company's knowledge and values, serving as an efficient and reliable representative.
Measurable Outcomes: Determine a desired outcome with Thingy by beginning with 'the end in mind.' Thingy allows you to determine content mapping, segmentation and intention workflows in an effort to achieve specific measurable outcomes, also known as Key Performance Indicators (KPIs). Set measurable metrics used to evaluate the success or effectiveness of 'Thingy.' For example, increase a specific Call-To-Action (CTA).
Acquisition
Onboarding
Retention & Growth
Content Mapping: Mapping content to conversational flows and user journeys to ensure logical structuring and seamless navigation.
Segmentation: Segmenting content based on user intent, context, and engagement levels to deliver personalized and relevant responses.
Our support team will provide you the information we need, such as high quality videos, to train thingy with the most enhanced accuracy and user experience.
Voice and Video Training: Users can upload high-quality video and audio recordings. 'Thingy' utilizes advanced Natural Language Processing (NLP) algorithms to transcribe and analyze the video and voice data.
Benefits of High-Quality Video Training: Through video and voice training, 'Thingy' learns to recognize various accents, tones, speech patterns, gestures and much more, improving its ability to understand and respond to spoken queries effectively.
Higher Quality Input = Higher Quality Output: Enhanced Accuracy. Comprehensive Understanding. Improved UX.
Content, Training, and Customization and the building blocks of 'Thingy.' Here's how it works:
Content: You provide us with your data, documents, and information that represent your brand, products, and services.
Training: We use this content to train 'Thingy' using advanced AI algorithms, teaching it to understand and respond to user inquiries effectively.
Customization: Through tailored training sessions, we ensure that 'Thingy' embodies your brand's voice, personality, and values, making it uniquely yours.
User Interface (UI) and User Experience (UX): "Thingy" boasts an intuitive and user-friendly interface designed to facilitate seamless interactions between users and the AI engine.
Analytics:"Thingy" incorporates robust analytics capabilities to track and analyze user interactions, engagement metrics, and performance indicators.
Launching 'Thingy' and going live with your conversational AI experience is an exciting step. Here's how we make it happen:
Testing and Optimization: Before going live, we conduct rigorous testing to ensure that 'Thingy' operates flawlessly and meets your expectations.
Deployment: Once testing is complete, we deploy 'Thingy' across your chosen communication channels, whether it's your website, mobile app, or other platforms.
Launch Support: Our team provides dedicated launch support, guiding you through the process ensuring a successful deployment of 'Thingy' to your audience.
'Thingy' excels in maintaining context throughout conversations, ensuring seamless interactions and a more personalized user experience.
Unlike traditional chatbots, 'Thingy' is designed to embody the personality and voice of the brand, maintaining consistency across all customer touchpoints.
'Thingy' offers greater integration capabilities, allowing for seamless integration with existing systems and platforms to enhance functionality and performance.
'Thingy' goes beyond text-based interactions, supporting multiple modalities such as speech, video, and images for a more immersive and engaging user experience.
Positioned as a first-generation Super Agent, 'Thingy' leverages narrow AI to provide more intelligent and contextually aware responses, enhancing the quality of interactions.
'Thingy' leverages data, including documents, videos, and other information provided by the brand, to deliver more accurate and relevant responses tailored to user inquiries.
By offering a broader spectrum of interaction capabilities and personalized experiences, 'Thingy' drives deeper customer engagement and fosters stronger brand relationships.
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"Thingy" elevates the customer experience by providing personalized, interactive, and engaging interactions across various channels, catering to user preferences and convenience, leading to higher satisfaction and loyalty.
By guiding users through the sales funnel, offering personalized recommendations, and addressing objections, "Thingy" helps increase conversion rates and drive revenue growth.
Elevate Your Conversations: Bring your CEO, brand ambassador, support, and sales team together in one powerful AI tool. With "Thingy," you can elevate your conversations by offering dynamic and intelligent interactions that go beyond simple chatbots, creating memorable brand experiences. Multimodal = Text, audio, video, etc. As if it were natural human conversation with accessibility.
Cost Savings: transform user engagement. Reduce costs to pennies per interaction compared to traditional chatbot and call center expenses. By automating repetitive tasks and providing efficient customer support, "Thingy" helps reduce operational costs, including customer service expenses and call center overheads.
"Thingy" ensures consistent brand representation across all communication channels, maintaining brand voice, values, and identity, thereby strengthening brand recognition and loyalty. As a Narrow AI that learns exclusively from the data you provide it, Thingy efficiently consolidates complex information, concepts, and interactions in near-real time.
Through AI-driven personalization, "Thingy" tailors interactions based on user preferences, behaviors, and history, delivering relevant and timely content and recommendations.
Learning and Adaptation: "Thingy" continuously learns from user interactions, adapts to changing preferences and trends, and improves its responses over time, ensuring relevance and effectiveness.
With "Thingy," users can access support, information, and assistance anytime, anywhere, providing round-the-clock availability and convenience.
"Thingy" provides valuable data-driven insights and analytics on user interactions, engagement metrics, and performance indicators, empowering informed decision-making and optimizations.
